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| If you discover something you think we should know AND it's not explained below, please send e-mail (address at bottom of screen). If this is difficult for you, you may call (616) 471-4717. We will try to help you and post the information here for others. Later we may ask that you follow other resources rather than calling since we don't have a tech support staff. |
For
new and corrected content information for the CD go to:
update
For
ideas about better use of the software
below
Solving Problems
Colors
in one of the menu windows go crazy
You may find strange colors making your window practically impossible to
read. I found it to happen with a monitor supporting only 256 colors. The
window came back to normal when I closed the html file I was viewing at
the same time or when I switched back to the menu window. The problem might
also be solved by updating your browser.
Index
loads slowly
This is because it has around 2,500 entries, each with a little red image
to make reading easy when the lines wrap. It would take time to load even
from your hard drive.
PCs
in Space
Some of the options don't work. This is not a mistake. We had to remove
some study areas in order to allow space for the main software. Your CD
is packed full.
Printable
forms
If you select the forms from the CD opening menu (green letters
on leaf background), you get a page with the list of forms and links to
them. Near the top is what was to have been a link noted by the words,
"forms introduction." Sorry, the link doesn't work. To get to it you can
click any form, then click the ? which takes you to a description
of that form. Scroll to the top for the beginning of the explanation chapter.
Or, from main menu (leaf background) select "The Home School Manual." Then,
from the "contents" list at the list, go to the bottom and click for the
chapter.
Links
to the Internet don't work
There could be three reasons. (1) you are not connected to your Internet
service provider, (2) The URL (Internet address) may have a typo. Sometimes
you can recognize it. Then you can enter the corrected URL directly in
your browser to see if it works. (3) The link may point only to the resident
computer. For that, try cutting it and pasting it in the browser command
line. I apologize.
Software
won't start
In
Windows, the CD should begin running when you insert it into your player.
If it doesn't, the problem could be with your player. It or your browser
software might be too old. You should be able to get it started by going
to Windows Explorer (your list of folders and files) and click on the CD
drive folder. This should activate your drive and you can see the folders
and files on it. In the root directory you will find "autorun.exe." Double
click it, and your software should come to life. (You can find Windows
Explorer by clicking START, then Programs. Click the Explorer
icon near the end of your list.)
Sounds
don't play when you click for them
Here's what you should check:
1. Be sure your computer sound is turned on with adequate volume. The little
speaker icon (probably) at the bottom right of your Windows screen is for
controlling your sound.
2. The files have the extension, .wav, and accessing them should bring
to life your sound player. You may have more than one player on your system
but it shouldn't matter. If you think the problem is with this software,
you can use your explorer file managing system to look on your CD for the
folder, sounds, which is under one called html. A double click on one of
the file icons should make it play. If it doesn't, the problem is not with
this software. To see the file extensions, pull down the view menu in Explorer
and go to options. You will see what to do. The icons on your sound files
in Explorer should be miniatures of the ones for your sound player. If
you are using the Windows player it is a yellow speaker horn.
3. I discovered that my "Real Player" had copied all the sound files into
its own "Juke Box" folder. When I clicked a second time, it found them.
You don't need any sound player beyond what comes with Windows. I think
that the Macs will play them in a similar way.
4. With all this, we are assuming you have a sound card in your computer.
Without it and attached speakers, the sounds won't work.
Tours
If
you encounter a missing link, just look back at the list of the tours you
are on to see where you should go next. The click "contents" at the top
of the page and go to that chapter. From there, continue to link to the
next chapter on your tour from the icons at the bottom of each chapter.
Warning
message as your browser starts to open a file
The browser may think you are opening a file on the Internet and may warn
you that this is dangerous since some have viruses. Just ignore the warning.
We guarantee your CD to be free from viruses. See our limited responsibility
statement in the license agreement statement.
Window
error
A file is loaded into the wrong window: I found that, after running
a sound file, another file (like a chapter from the book) loaded into the
tiny window for the sound control. The reason was apparently the problem
that my CD drive was intermittent. In any case, if this happens, you may
need to close down this software and open it again. To open it, go to Windows
Explorer (near the end of the list when you click START then PROGRAMS)
and click on the file, autorun.exe.
If garbage (or the source code) loads instead of the file you called
for, follow instructions above.
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Ideas and Options
To
make your electronic book run faster
We
have set up the software to run from the CD to keep your disk space free.
The program will run a little faster from your hard drive although the
difference may not be noticeable unless your drive is very slow. We don't
have an installation program but, because of the way we have it set up,
you can install it easily yourself. Your CD-ROM has about 600 megabytes
in some 950 files. 80% of this is PCs in Space. This astronomy program
has to install on your hard drive in order to run, although you don't need
to use it all. To make the rest of your book run on your hard drive, simply
use Windows Explorer (or equivalent) to look at the files on the CD. To
find Explorer, hit Start, then programs, and look near the end of
the list. On the CD you will find three folders: data, demos and
HTML
plus
some individual files. Make a new folder on your hard drive called
HSM or whatever you like. Drag and drop data and
HTML and
the few files into it. The folders and the files under them will be copied.
Make a folder to go with data and HTML called demos.
Then, with your main HSM folder open, drag and drop the Reading-L folder
into demos. This way you leave PCs in Space behind. Basically,
you need to look at the relationship of files and folders on the CD and
set the system up in the same way on your hard drive. This, without PCs
in Space, will take a little over 100 megabytes of your drive space.
To run the HSM software you will need to open explorer and double click
the "autorun.exe" file. To make a shortcut to run from your desktop or
from any folder, right click on the autorun icon and choose "create shortcut."
It will appear at the end of the list. Simply drag it to the desktop or
wherever you want it. Dropping it on the Start button will put it
in the start menu.
There are no .dll files to worry about. The only thing that gets written
to your hard drive (if you don't install PCs in Space) is a few
lines in the registry. You may need to go through opening the agreement
folder to get your software running, but this will be obvious when you
start it up. I haven't tried this so let me
know about your success or problems (tw)
You may then be tempted to give or sell your CD to a friend. This is not
permissible unless you arrange with us to issue them a license to use it.
We haven't set a price, but I expect it will be about $20. Maybe $19. We
need to pay royalties to lots of authors for each license, and we need
to try to recover the big expense of preparing the CD. If your files get
corrupted, you will have to borrow it back. Of course if you remove all
copies from your possession, we don't need to know about a change of ownership,
and there's no charge.
To
enlarge your viewing area
The normal way to read the various HTML pages (like chapters in The
Home School Manual) is in the main frame (part of the window) where
they appear. There are several ways to get more viewing space, although
you may not want to:
1. You can get a little more space by suppressing one or more navigation
bars at the top of your browser window. About the only thing you need is
the back button. In the current Netscape you see three bars which take
a lot of real estate at the top of your screen. There are little dotted
icons at the very left of each one. You click on them to hide the bar.
(Click again to see it). The one you need with the back button can be made
smaller by choosing to see only the words — no icons. To do this, pull
down the "edit" menu at the very top of your screen. Choose "preferences,"
then click "appearance" and you can see what to do.
2. You may be able to view the frame in a window of its own. Just right
click within the frame and click to open in a new window. You can enlarge
it to fill your screen.
3. The left frame where the Contents appears, may be made larger by dragging
its right border.
To
get a Home School Manual icon on your Windows desktop
Go to Explorer (START, Programs, Windows Explorer) Click on the
icon for your CD drive. Find Autorun.exe and right click. One choice
is Create Shortcut. Click and click again to say yes, you want it
on your desktop. Once on the desktop you can drag it to where you want
it. Dragging it to the Start button will add it to your start options.
The icon will be labeled only as autorun.exe. You can change the label
by clicking on it, pausing (to avoid a double click), and clicking again.
Then write what you want, maybe HSM.
To
remove the software from your hard drive
You simply delete what you can see in of the software in Windows Explorer
(Not Windows Internet Explorer which is your browser). The only thing left
behind are a few lines in registry which take practically no space. If
you use uninstall software, it may remove the registry lines, too. Or if
you understand editing the registry you will find the folder as HKEY_LOCAL_MACHINE,
SOFTWARE, gazelle.
To edit the registry click START then Run then give the command
regedit.
Be
very careful about what you do elsewhere in the registry. Your computer
or some software could be changed or stop running. A computer expert can
get you going again, perhaps by reinstalling software. With software removed
(even without removing the very small entries in the registry), you are
free to give or sell your CD to someone else (although we will miss you
- theoretically).
If in doubt, don't delete anything.
If
you don't have Internet access
What we said on the CD about this is probably covers it. Of course the
links to the Internet won't work if you are not connected to it. You do
need a browser but probably already have one, or you can install one from
the CD.
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